Midlife Fulfilled Podcast: Thriving in Life, Career, and Leadership.

Ep 224 The Business Case for Empathy: More Trust, Growth & Impact

• Season 3 • Episode 224

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On this Maximum episode, Bernie speaks with the esteemed Mimi Nicklin. Mimi, an internationally best-selling author and the force behind the platform Empathy Everywhere, explains the powerful yet often misunderstood power of empathy. 

🗝️ 3 The key discussion points from our conversation:

1️⃣ Empathy is a Skill Set: Mimi shared her intriguing perspective on empathy, defining it as a skill set rather than just an innate trait. This reframing allows us to understand empathy as something we can actively develop and nurture rather than a fixed attribute. Understanding empathy as a skill empowers us to cultivate it intentionally, enhancing both personal and professional relationships.

2️⃣ Global Perspectives on Empathy: Drawing on her global experiences, Mimi highlighted how empathy varies across cultures. She noted that collectivist societies tend to exhibit higher natural empathy due to communal living, as opposed to the individualistic tendencies in Western cultures. This perspective helps us appreciate the cultural influences on empathy and its application in diverse environments.

3️⃣ Empathy is Good for Business: Mimi emphasized the critical role of empathy in leadership, linking it directly to measurable business success, citing several key metrics positively impacted by empathy. Leaders who practice empathy create environments where employees feel valued and understood. 

Main Takeaway: The standout revelation from our conversation with Mimi is her assertion that empathy is a skill set. In business, empathy in action performs with indisputable metrics that appeal to the C-Suite. 

Connect with Mimi Nicklin
Website
LinkedIn
Instagram

Mimi's Empathy is Rising Podcast

Connect with Bernie Borges

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Website

Email: bernie@midlifefulfilled.com

Get in touch with Bernie to:
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Music attribution:
Old Bossa Twin Musicom
Suno


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